Cancellation Policy

Last Modified on August 8, 2023

Virtual Design Consultation cancellations must be requested at least 7 days prior to the scheduled consultation. Any cancellation request submitted within 7 days of the consultation will be charged in full. If an emergency arises, one reschedule per booking can be accommodated at least 72 hours prior if there is availability.

To request a cancellation or reschedule a Virtual Design Consultation, please email us at: